I have been asked twice already in the past few days this question from potential customers, “How would my company benefit from your services?”  I’ve answered this question many times but hearing it back-to-back got me thinking.  I often reply by highlighting the services that my customers use the most, which in the moment this week made me realize I wasn’t answering the question.  Today I want to enlighten my network on the services ES Talent Solutions provides AND share how companies can benefit from working with the team.

What We Do

Some people are surprised to learn that a company named ES Talent Solutions does not provide people-finding (i.e. Headhunting) services.  This is because our focus is on recruiting strategy.  In one of my corporate roles, I had a note on my marker board that I left up for many years: “Plan the work, work the plan”.  Thinking about that quote, ES Talent Solutions works with companies to set the recruiting plan and helps them select and implement the right tools to work that plan.  We do this by:

Optimized Recruiting Processes

Without constant attention to the recruiting process, it can become detached from business needs.  That is why companies should regularly review their process and make adjustments for efficiency.  ESTS helps identify bottlenecks to ensure smooth and effective hiring processes.

I am very proud that we do this with tailored solutions.  We spend time with appropriate stakeholders to understand the unique issues at a company and stay away from one-size-fits-all solutions.

Technology and Vendor Alignment

Technology tools for talent acquisition were growing fast, even before AI hit the scene.  It’s a complicated space as companies are not sure if they need new applications and, if they do, have no idea how to assess and select vendors.  ESTS provides the expertise to recommend appropriate solutions, assist in vendor assessment/selection, and ensure technologies, vendors, and recruiting team members work together harmoniously.  We also have project management expertise to implement technologies, allowing clients to focus on daily work while ESTS drives flawless and timely project completion.

We also work with companies to set up information flow from these sources, allowing for data-driven insights and better decision-making.  Capturing and presenting data in a manner that allows recruiters and business leaders to realign talent strategies should be the backbone of a strong recruiting department.

Training

It takes time and resources to develop strong recruiting skills, consistent interview assessment abilities, and efficient partnering skills.  Often training gets overlooked because leaders just don’t have enough time to put together meaningful training programs.  Yet, the lack of assessment skills and timeliness of the hiring process could very well be the major obstacles in reaching hiring goals.  ES Talent Solutions creates, trains, and provides “booster” sessions to upskill all stakeholders who touch recruiting, increasing the quality of hire while reducing the time it takes to recruit.

Why this Benefits our Clients

It’s one thing to state what you do.  My “Aha” moment this week was to realize we need to also state why a company would benefit from these services.  Thinking about this, I reflect back to the many post-project conversations I’ve conducted with customers, where they have been clear about the value given to them:

1) Trusted Service – ESTS gets to know their clients.  Customized solutions are developed.  Honest feedback is provided tactfully.  Our customers appreciate that they are not sold unnecessary services and can easily adjust services as their needs change.  They view our team as part of the team, not a transaction partner.

2) Service Ecosystem — ESTS has sat in on dozens of vendor assessment sessions, demos, and other meetings to create a repository of vendor solutions.  We don’t label any “The Best” because that is determined by the needs of our customers.  There is exceptional value in knowing you can be presented with two vetted vendor solutions, sit in on a demo where ESTS experts are asking the questions you don’t know to ask, and conduct a debrief discussion where these experts are helping to differentiate between important features that will help make a selection decision.  And this goes beyond talent acquisition.  ESTS has developed relationships across the entire HR spectrum which customers have come to appreciate as they strive to improve.

3) Results – At the end of the day, there is no reason to engage service providers if they don’t deliver.  ESTS works with their customers to set clear goals, creates touch base conversations to stay on track with expectations, and follows up post-project to ensure goals have been met.  Our customers have been 100% satisfied that they have received what they paid for.

We take pride in offering a holistic approach to talent acquisition, providing expertise, technology, and support to help companies achieve their strategic business goals.  If you’re interested in a free diagnostic to understand how this expertise can help your organization, contact us at contact@estalentsolutions.com.